HelperfyRequest free demo

One agent, wired into the systems your answers live in.

Retrieval, anonymisation, routing and quality control in a single deployment that runs inside your infrastructure.

ChannelsZendesk · Intercom · Slack · email · web widget
Helperfy agent runtime
PII anonymiser
RAG retriever
Token compressor
Confidence router
Per-user memory
Canvas
Data planeLive DB · CRM · docs · past tickets
Quality loopAgentic scoring + human review
Product insightsFailure clusters returned to product

Your environment

On-premise or your own cloud. Customer data never leaves your perimeter, with full audit trails.

Knows your product

Trained on your knowledge base, API docs and ticket history, not on the open internet.

Connects in days

100+ native connectors, no brittle middleware. A custom REST API is wired in within 48 hours.

Support tickets are the highest-volume record of what your product gets wrong.

Every resolved ticket is classified against the step the customer was on and the document that should have answered them. The clusters go to product weekly.

This is the part of the deployment that outlives the support budget: it turns a cost centre into the team that tells product what to fix next.

Fig. 04 — Failure clustersLast 30 days
Webhook retries after 429312 tickets
Sandbox key used in production204 tickets
Timezone in scheduled exports147 tickets
Seat limits during onboarding98 tickets
Illustrative clusters. Yours are generated from your own ticket history.

Integrations

Zendesk
Jira
Salesforce
HubSpot
Intercom
Slack
ServiceNow
Stripe

Anything else through a custom REST connector, typically built in 48 hours.

See it running on your stack

Thirty minutes, your Zendesk connected live, your own tickets answered.

Request free demo

Bring your real tickets to the demo.

Thirty minutes. We connect to your Zendesk and show exactly which tickets the agent would have closed on its own.